SureStay Hotel by Best Western Ottawa | Hotel in Ottawa

7.8 (528 Reviews) | 1 Bathroom

Ottawa Hotel | SureStay Hotel by Best Western Ottawa

Hotel in Ottawa

Hotel in Ottawa with free breakfast and a 24-hour front desk
Along with an indoor pool, this smoke-free hotel has a business center and a 24-hour front desk. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, express check-out and a front-desk safe are onsite.
Weekly housekeeping is available.
SureStay Hotel by Best Western Ottawa offers 52 air-conditioned accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include phones along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include an indoor pool.

212 E 23rd Street, Ottawa, 66067, United States

Amenities

Air Conditioner

Parking

Pool

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Hair dryer

Shower/tub combination

Towels

Free toiletries

Private bathroom

Bedroom

Rollaway/extra beds (surcharge)

Cribs/infant beds (surcharge)

Air conditioning

Bed sheets

Free local calls

Safe

Iron/ironing board

Phone

Connecting rooms available

Breakfast

Free continental breakfast available daily 6:00 AM–9:30 AM

Refrigerator

Coffee/tea maker

Microwave

Parking

Wheelchair-accessible parking and van parking available

Free self parking on site

Accessibility

Wheelchair-accessible pool

This property does not have elevators

4 on-site accessible parking spaces

Upper floors accessible by stairs only

Stair-free path to entrance

Wheelchair-accessible path of travel

Wheelchair-accessible van parking

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible parking

Activities

Indoor pool

Entertainment

Satellite channels

32-inch flat-screen TV

Premium channels

General

Business center

Front-desk safe

English

Smoke-free property

Guest Services

Indoor pool

Microwave

Refrigerator

Cribs/infant beds (surcharge)

Rollaway/extra beds (surcharge)

Housekeeping (weekly)

Change of bedsheets (on request)

Change of towels (on request)

24-hour front desk

Internet

In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: 2:00 am early check-in fee: usd 25.00 early check-in subject to availability minimum check-in age: 21

Check-out

Check-out before 11 am express check-out available late check-out fee: usd 25.00 late check-out subject to availability

Child Policy

Children are welcome. kids stay free! children 12 years old and younger stay free when using existing bedding. rollaway/extra beds are available for usd 12.0 per night. cribs (infant beds) are available for usd 5.0 per night.

Payment Policy

Pet fee: usd 25.00 per pet, per day service animals are exempt from fees early check-in fee: usd 25.00 (subject to availability) late check-out fee: usd 25.00 (subject to availability) crib (infant bed) fee: usd 5.0 per night rollaway bed fee: usd 12.0 per night administrative fee: usd 1.00 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

2 total (up to 80 lbs per pet) pets allowed for an extra charge of usd 25.00 per pet, per day service animals are welcome, and are exempt from fees specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash this property affirms that it follows the cleaning and disinfection practices of we care clean (best western)

Reviews

Barbara

Jul 1, 2025 07:30:29 PM

Review Score: 6

Summary: We had trouble with the card entering the room every time, when we were ready to leave the card didn't work at all. Had to get 2 different people to help from the desk to get our door open. The room could of been swept better. I wouldn't stay here again, members of the family were in a different part of the hotel and it was better.

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Room Arrangement

Room Info	Facilities
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) Room Size: m² 1 King Bed	General Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Standard Room, 2 Queen Beds, Accessible, Bathtub Room Size: m² 2 Queen Beds	General Extra bed count 1, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Standard Room, 1 King Bed, Non Smoking, Refrigerator Room Size: m² 1 King Bed	General Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave Room Size: m² 2 Queen Beds	General Extra bed count 1, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Standard Room, 1 King Bed, Accessible, Bathtub Room Size: m² 1 King Bed	General Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave Room Size: m² 2 King Bed and Queen Bed	General Extra bed count 1, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Standard Room, 1 King Bed, Accessible, Bathtub (with Sofabed) Room Size: m² 1 King Bed	General Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1

FAQ's

Is this Ottawa hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Ottawa hotel have a swimming pool?

Yes, this Ottawa hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Ottawa hotel?

Best-rates for the Ottawa hotel starts from $94 per night with includes Toiletries, Child Friendly, Laundry, Parking, Pool, Guest Services, Internet, Kitchen, TV, Security/Safety, Business Services, Bedding/Linens, Breakfast, Air Conditioner, Wellness Facilities At SunSki Resorts, we pair every traveler with their perfect accommodation, complete with all necessary facilities. Whether you're traveling with a group, friends, family, or pets, we have the ideal rental for you.

Is Ottawa hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Ottawa hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Ottawa hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Ottawa hotel?

Based on the information reported by the owner or manager, the Ottawa hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Ottawa hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Ottawa hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability

Nightly rates from:

US $94